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If needed to return, the item purchased should be returned within 7 days of the original date of purchase.

Return will only be accepted under certain conditions: -
  • If there is a manufacturing or company defect on the product.
  • If the product isn’t similar to the image shown or described by us.
  • If the product isn’t used or damaged.
  • If the product is returned in the same packaging.

Return will NOT be accepted under certain conditions: -
  • If the customer has a change of heart or mind after the purchase of a good.
  • If the item purchased is not in the same condition as delivered.
  • If the product is not in the same packaging.

To get a refund, the product has to be returned back to our office and for outside valley, the product needs to be couriered back to Kathmandu within seven days of purchase.

The products will not be accepted for return or exchange if the return is done after seven days of purchase.